Technical Writer

Chennai-Hybrid

Job Description

Linarc is looking for an enthusiastic and experienced Technical Writer to create and maintain high-quality user documentation for our web-based and mobile applications. These include online help guides, tutorials, education and training materials, help videos, in-app messages including tooltips, welcome notes, product/feature adoption content, and more. The candidate should be able to analyze, learn, and develop deep knowledge of the products and features and present them to users in an easily understandable way through appropriate media formats.

About Linarc

Linarc is a collaborative project management platform for construction companies. With multiphase and multi-persona support, Linarc allows project owners and construction professionals to focus on what matters - quality, cost, and schedules.

We are a distributed team with remote workers in the US and India.

Roles and Responsibilities

  • Manage comprehensive and up-to-date knowledge base and support documentation
  • Gather in-depth knowledge of products and applications to translate even complex concepts into easy-to-understand and engaging content
  • Create user-friendly content appropriate to the target audience that turns even novice users into experts easily and quickly
  • Research and implement innovative approaches for feature adoption in line with product updates and releases

Skills

  • Excellent written and verbal communication skills with attention to the detail of the minute
  • Independently learn and understand complex concepts and procedures
  • Ability to coordinate with product managers, quality assurance engineers, developers, and SMEs for fulfilling documentation requirements
  • Ability to develop content and scripts for various media formats, with a consistent voice in accordance with company styles and practices
  • Ability to work well in a fast-paced, ambiguous environment - prioritizing tasks and managing deadlines

Qualifications

  • 2 to 4 years of experience as a successful technical writer
  • Bachelor's degree in engineering, computer science, computer applications, or equivalent
  • Hands-on experience with online content management systems and authoring tools
  • Hands-on experience with image editing software like Snag-It, and Adobe PhotoShop
  • Preferred - Experience on digital adoption platforms

Joining

The candidate should be able to join as soon as possible.